Information Technology Infrastructure Library (ITIL)

The Information Technology Infrastructure Library (ITIL) is a set of concepts and practices for Information  Technology Services Management (ITSM), Information Technology (IT) development and IT operations.
ITIL gives detailed descriptions of a number of important IT practices and provides comprehensive checklists, tasks and procedures that any IT organization can tailor to its needs. ITIL is published in a series of books, each of which covers an IT management topic. The names ITIL and IT Infrastructure Library are registered trademarks of the United Kingdom's Office of Government Commerce (OGC).

• You can read more in the Wiipedia link: http://en.wikipedia.org/wiki/Information_Technology_Infrastructure_Library

 
 

• You can find further information about ITIL in :    ITIL.org

 

• and in the official ITIL site: ITIL official site

 
The site ITIL foundation, provides information on itil V3, foundation courses and certifications, exams and materials:
ITIL portal